TM
Thabo M

1 reviews | Active since Jan 2014

01 Dec 2023, 16:23

Oddball network, horrible call centre

On the 08/November/2023 I cancelled my month to month subscription with Rain, yet the went ahead and debited my card. All I need it’s my refund, as their SIM card I have already destroyed. And they should email me proof of cancellation.

0
Replies (2)
Rain
Rain's reply01 Dec 2023, 16:54
Official
Hi Thabo

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this ASAP.

Thank you.

rain.
TM
Thabo M's update01 Dec 2023, 18:22
Reviewer Update
I need a letter of cancellation stating the date I canceled your services. Not a generic cancellation, presumably it reflects today’s date