Nothing positive after recommendation for service to family and friends

I've been communicating via Twitter and have been patient with regards to my problems and have been understanding with certain issues. I have now been experiencing these issues for over 6 months after agreeing to many of my colleagues to get a rain 4G LTE sim and with initial good network speeds and getting most done these past months have bee. Nothing but disappointing. the constant line of the site you are connected to is experiencing technical problems has gone on for months have sent through speed tests have connectivity screen shots. Have sent through Physical location . Have said initially for the first 2 months speeds were fine and very usable. After that have had nothing but bad connection and bad customer experiences. Will get a response after 2 or 4 DMS. Have stated all the problems only to be asked to do the same things over and over again. Have understand that with a higher demand speeds would be slow but not to an extent of under 1mbs for more than 2 weeks at peak times. If that's the case will stick to Telkom on a capped options but no joys from their customer service. Even using their website and posting this message have been a pain. Have been understanding for a while but to no improvements of my own usage. The network has grown but no customer service has grown with it and no customer value. Give a time frame for issues to be fixed. Sympathy needs to be shown when service is not given. Unfortunately their terms and conditions states even **** poor service is acceptable. They have grown and network infrastructure has not been improved to accommodate most of their subscribers on their 4G LTE network to be usable. Have DM and tweeted to the same extent.