AV
Alvira V

1 reviews | Active since Jun 2022

27 Jun 2022, 07:15

Not using your services - Cancelled, Yet you deduct

I have cancelled my rain in May.2022 and have not being using the WiFi since April.2022. I have politely requested that they pick up their router and cancel my service and to remove my banking details.

To date they have done nothing, to date.

And yet they deduct money.

I am taking this further if I do not get my money back today.

Alvira

0
Replies (2)
Rain
Rain's reply27 Jun 2022, 08:01
Official
Hi Alvira 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
AV
Alvira V's update27 Jun 2022, 12:36
Reviewer Update
I need my money back today. not one is responding regarding this.