Not To Be Recommended...

HORRIBLE SERVICE!!!!!!!!!!!

I have never had to beg a company to fix my account so that I can pay them to continue my access, but Rain has turned me into a clown at this point.

Since Saturday morning, I have been calling asking why I am being double billed on my account, these are the excuses told by their agents 1. You did not pay for October (that time RAIN gave me a credit, and told me to pay R24 ONLY) 2. You changed the speed of your streaming 3. You have upgraded your package 4. You had access to the internet without paying

This is what I am told, all/most of my calls have been escalated to a billing department (doubt they even exist), which takes 72 hours to resolve a query, I am still waiting.

I would not recommend Rain to anyone seeking Wi-Fi! All they know is putting your call on hold, till it drops.

Highly disappointed, to date I am waiting for a supervisor to contact me. Or for the correct invoice to be sent for payment.