MM
MPHO M

1 reviews | Active since Jan 2018

03 Feb 2025, 09:01

Not reliable

I have been paying less than R600 now my premium jumped to R834 what's happening? Since last month my invoice is R834 please cancel my contract

0
Replies (2)
Rain
Rain's reply03 Feb 2025, 11:34
Official
Hi MPHO M.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
Rain
Rain's reply03 Feb 2025, 11:40
Official
Hi

Please note that you are on level 3 with your rain SIM cards each level costs R75 per level.
Please advise if you want us to return it to level zero. this will bring your monthly payment back to R596.

Thank you,
rain.