LM
Lattifah M
1 reviews | Active since May 2024
04 Sept 2025, 09:28
Not refunded
They delivered a faulty router with no connection I cancelled they came to take their router but still deducted R612 on my account they asked for my account number so they could refund me but they never did
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
04 Sept 2025, 09:53Hi Lattifah
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply04 Sept 2025, 09:53
Official
Hi Lattifah
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
LM
Lattifah M's updateReviewer Update
04 Sept 2025, 10:43Name and Surname: Lattifah Amanda Matiwane
Email: ***
Contact number: ***
CCD courier ref number when they came to collect router is : rnc188093
Email: ***
Contact number: ***
CCD courier ref number when they came to collect router is : rnc188093
LM
Lattifah M's update04 Sept 2025, 10:43
Reviewer Update
Name and Surname: Lattifah Amanda Matiwane
Email: ***
Contact number: ***
CCD courier ref number when they came to collect router is : rnc188093
Email: ***
Contact number: ***
CCD courier ref number when they came to collect router is : rnc188093
LM
Lattifah M's updateReviewer Update
04 Sept 2025, 11:49That payment was supposed to be credited back on my account because it was deducted after I cancelled and you came and collected the faulty router. I have sent you an email.
LM
Lattifah M's update04 Sept 2025, 11:49
Reviewer Update
That payment was supposed to be credited back on my account because it was deducted after I cancelled and you came and collected the faulty router. I have sent you an email.