BMLK
Beverly Maka Lihle Khumalo
1 reviews | Active since Feb 2018
17 Oct 2023, 07:38
Not reachable to resolve complaints and bad service
Good day,
Kindly note I'm still awaiting calling recording were I agreed to level up to your level 5 option, also please advise why should I pay R1118.00 whilst the sim cards were suspended on or about the 26 of September 2023.
I've also noticed that you've handed me over to your attorney but I still did not get a response nor a call from the manager from your Customer service department, the last person I spoke to was Thembekazi and she promised the manager will be in contact with me soon, I'm still waiting and should you blacklist me I will take you to the ombudsman for negligence.
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Replies (2)
Rain's replyOfficial
17 Oct 2023, 08:44Hi Beverly.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
Rain's reply17 Oct 2023, 08:44
Official
Hi Beverly.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
BMLK
Beverly Maka Lihle Khumalo's updateReviewer Update
18 Oct 2023, 11:57Good day,
Kindly advise why I'm supposed to pay upfront for October? and also I see I'm still on your level 5 , if I pay I don't wan to have the same problem were I have to pay a huge amount for something I did not agree to , kindly fix that option , I want to pay R559 every month with no extra costs.
Kindly advise why I'm supposed to pay upfront for October? and also I see I'm still on your level 5 , if I pay I don't wan to have the same problem were I have to pay a huge amount for something I did not agree to , kindly fix that option , I want to pay R559 every month with no extra costs.
BMLK
Beverly Maka Lihle Khumalo's update18 Oct 2023, 11:57
Reviewer Update
Good day,
Kindly advise why I'm supposed to pay upfront for October? and also I see I'm still on your level 5 , if I pay I don't wan to have the same problem were I have to pay a huge amount for something I did not agree to , kindly fix that option , I want to pay R559 every month with no extra costs.
Kindly advise why I'm supposed to pay upfront for October? and also I see I'm still on your level 5 , if I pay I don't wan to have the same problem were I have to pay a huge amount for something I did not agree to , kindly fix that option , I want to pay R559 every month with no extra costs.