IA
INSAUF A

1 reviews | Active since Aug 2011

10 Jul 2024, 14:58

Not quite stormy with Rain...

I struggled to find someone who can explain a few things to me. I spoke with someone on Thursday and he promised to call me back on Monday, but never did.

I logged another call back and then Asanda Busane said hello, and immediately I knew she would be helpful. There was just something in the way she said hello. She was patient to answer all my questions, and was very friendly. I know the customer service role play, but I didn't mind if she was not genuine. All my questions were answered, without hesitation. She also offered additional information, and basically held my hand throughout the process.

I signed up, and am currently connected, and am happy with the service provided. Thank you Asanda, this really helps me.

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Replies (1)
Rain
Rain's reply10 Jul 2024, 15:11
Official
Hi INSAUF,

Positive feedback is always encouraging. We appreciate your acknowledgement and kind words.

Thank you,
rain.