LH
Linet H
1 reviews | Active since Jul 2012
20 Jun 2024, 13:23
NOT PROVIDING SERVICE
RAIN CAN NOT PROVIDE N SERVICE THAT THEY ARE CHARGING FOR THEIR CONSULTANTS DROP CALLS WHEN THEY DO NOT WANT TO ASSIST A CLIENT PRESENTLY I AM BEING CHARGED FOR 2 X 5 G CONNECTIONS - THE SERVICE IS MORE DOWN THAN WHAT IT IS WORKING - DOWNLOADING A 420 MB FILE TAKES 1.5 HOURS ON 5 G - AND ACCORDING TO RAIN THAT IS ACCEPTABLE.
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Replies (4)LH
Linet H's updateReviewer Update
20 Jun 2024, 13:27THE SERVICE THAT RAIN PROVIDES IS BOILING DOWN TO THEFT - THEY ARE CHARGING BUT CAN NOT DELIVER A BASIC SERVICE
LH
Linet H's update20 Jun 2024, 13:27
Reviewer Update
THE SERVICE THAT RAIN PROVIDES IS BOILING DOWN TO THEFT - THEY ARE CHARGING BUT CAN NOT DELIVER A BASIC SERVICE
Rain's replyOfficial
20 Jun 2024, 14:15Hi Linet Hart,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply20 Jun 2024, 14:15
Official
Hi Linet Hart,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
LH
Linet H's updateReviewer Update
20 Jun 2024, 14:31PHONING A CLIENT TO SAY YOU ARE SORRY IS A WASTE OF TIME AND EFFORT
PROVIDE INFORMATION OR ACKNOWLEDGE YOUR INCOMPETENCE IN THE INDUSTRY BECAUSE THE FACT THAT YOUR MANAGERS HAVE BEEN IN MEETINGS SINCE MONDAY AND HAVE FAILED TO CONTACT A CLIENT DOES NOT PROVIDE THE INDICATION THAT YOU ARE INTERESTED IN RESOLVING THE ISSUE
YOU ARE ONLY INTERESTED IS GETTING YOUR FEE PAID AND NOT TO PROVIDE THE SERVICE
PROVIDE INFORMATION OR ACKNOWLEDGE YOUR INCOMPETENCE IN THE INDUSTRY BECAUSE THE FACT THAT YOUR MANAGERS HAVE BEEN IN MEETINGS SINCE MONDAY AND HAVE FAILED TO CONTACT A CLIENT DOES NOT PROVIDE THE INDICATION THAT YOU ARE INTERESTED IN RESOLVING THE ISSUE
YOU ARE ONLY INTERESTED IS GETTING YOUR FEE PAID AND NOT TO PROVIDE THE SERVICE
LH
Linet H's update20 Jun 2024, 14:31
Reviewer Update
PHONING A CLIENT TO SAY YOU ARE SORRY IS A WASTE OF TIME AND EFFORT
PROVIDE INFORMATION OR ACKNOWLEDGE YOUR INCOMPETENCE IN THE INDUSTRY BECAUSE THE FACT THAT YOUR MANAGERS HAVE BEEN IN MEETINGS SINCE MONDAY AND HAVE FAILED TO CONTACT A CLIENT DOES NOT PROVIDE THE INDICATION THAT YOU ARE INTERESTED IN RESOLVING THE ISSUE
YOU ARE ONLY INTERESTED IS GETTING YOUR FEE PAID AND NOT TO PROVIDE THE SERVICE
PROVIDE INFORMATION OR ACKNOWLEDGE YOUR INCOMPETENCE IN THE INDUSTRY BECAUSE THE FACT THAT YOUR MANAGERS HAVE BEEN IN MEETINGS SINCE MONDAY AND HAVE FAILED TO CONTACT A CLIENT DOES NOT PROVIDE THE INDICATION THAT YOU ARE INTERESTED IN RESOLVING THE ISSUE
YOU ARE ONLY INTERESTED IS GETTING YOUR FEE PAID AND NOT TO PROVIDE THE SERVICE
LH
Linet H's updateReviewer Update
20 Jun 2024, 14:45THIS THE SAME EMPTY PROMISE FROM MONDAY - STOP THINKING THAT HANDELING A CLIENT WILL MAKE ME GO AWAY
PROVIDE THE ANSWER
WHY IS THE SERVICE JUMPING BETWEEN
NO SERVICE, 4 G AND 5 G
WHY DOES IT TAKE 1.5 HOURS TO DOWNLOAD A 420 MB FILE
I AM NOT INTERESTED IN SORRY - I AM INTERESTED IN INFORMATION AND HAVING THE ISSUE RESOLVEDS
PROVIDE THE ANSWER
WHY IS THE SERVICE JUMPING BETWEEN
NO SERVICE, 4 G AND 5 G
WHY DOES IT TAKE 1.5 HOURS TO DOWNLOAD A 420 MB FILE
I AM NOT INTERESTED IN SORRY - I AM INTERESTED IN INFORMATION AND HAVING THE ISSUE RESOLVEDS
LH
Linet H's update20 Jun 2024, 14:45
Reviewer Update
THIS THE SAME EMPTY PROMISE FROM MONDAY - STOP THINKING THAT HANDELING A CLIENT WILL MAKE ME GO AWAY
PROVIDE THE ANSWER
WHY IS THE SERVICE JUMPING BETWEEN
NO SERVICE, 4 G AND 5 G
WHY DOES IT TAKE 1.5 HOURS TO DOWNLOAD A 420 MB FILE
I AM NOT INTERESTED IN SORRY - I AM INTERESTED IN INFORMATION AND HAVING THE ISSUE RESOLVEDS
PROVIDE THE ANSWER
WHY IS THE SERVICE JUMPING BETWEEN
NO SERVICE, 4 G AND 5 G
WHY DOES IT TAKE 1.5 HOURS TO DOWNLOAD A 420 MB FILE
I AM NOT INTERESTED IN SORRY - I AM INTERESTED IN INFORMATION AND HAVING THE ISSUE RESOLVEDS