MM
MPHO M
1 reviews | Active since Jan 2018
03 Dec 2025, 16:41
Not loyal with my account number
Rain, can you please explain why my account was double-debited? My service with you is R565, but you debited more than R1,500 from my account. Please reverse the extra amount urgently, as these funds are needed for my son’s school fees.
Thank you for your prompt attention.
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Replies (1)
Rain's replyOfficial
03 Dec 2025, 18:38Hi Mpho
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply03 Dec 2025, 18:38
Official
Hi Mpho
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.