Not here to Help

Their Email states they are here to help. No, they are not. An accommodation cannot be made if you lost your ID. I have a license, certified old copy of my ID, expired passport. But unfortunately it is still not enough for them. So, absolutely no changes can be made to my account, I cannot order new products from them because apparently the ID number on the account and on a license is not a good enough match.

Good job guys!

Have recommended quite a number of people to you, will not be doing that again.