WK
Werner K

1 reviews | Active since May 2018

14 Sept 2024, 18:41

Not helpful in getting a Sim problem resolved

Not helpful in getting a Sim problem resolved. Even with a Sim they can not do a Sim swap. If using a number for work as we all do heaven forbid your phone goes missing as you will be stuck 7 days... They can not forward to another number. No way to change voicemail. You are just stuck!!! Worst network concerning customer support

0
Replies (1)
Rain
Rain's reply14 Sept 2024, 18:48
Official
Hi Werner Kreutzer,

Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 
rain.