Not happy with rain service

I am writing to express my disappointment and frustration with the service I received from your company. Despite not using your data services for a considerable period, I was recently debited for services I did not utilize. Furthermore, I discovered that my data was switched off without my consent. I request that you take immediate action to: 2. Reactivate my data services 3. Clarify why I was charged for unused services and how you plan to prevent such incidents in the future I look forward to a prompt resolution to this issue. Please respond with the necessary details and actions