GJ
Gerda J
1 reviews | Active since Apr 2018
22 Nov 2020, 22:54
NOT HAPPY AT ALL
VERY BADASS SERVICES. The last two to three months we are struggling with rain internet. Every five minutes we cannot connect (no internet access). You need to send an email, reply is try this and thid and this. I am not an IT guy to try this and this and this. You seriously need to contact your customers to help them through everything that you want them to do. But when it comes to taking your money via debit order, then you are quick doing it. And please do not reply on my Hellopeter complaint with : my humble apologies, please reply with your email address.. ........ Because emails will jot fix this. Rather contact your custumers. VERY BAD SERVICE.
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Replies (1)0
Replies (1)Rain's replyOfficial
23 Nov 2020, 09:43Hi Gerda
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply23 Nov 2020, 09:43
Official
Hi Gerda
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
