DG
Dennis G
1 reviews | Active since Nov 2024
26 Nov 2024, 10:56
Not happy about the service from RAIN
Another bad experience with RAIN Helpdesk. I phoned to follow up regarding my current escalation from 2weeks ago the 8th Nov (Reference Number: ***1 / ***8 ) regarding the router losing signal on a regular basis and rebooting by itself. RAIN Tech was supposed to be onsite yesterday …. Still waiting….. I phoned now today 26th Nov at 10h32 and the lady told me she cannot provide me with a timeslot, although we were told to expect the tech yesterday…..
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Rain's replyOfficial
26 Nov 2024, 14:09Hey Dennis G,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply26 Nov 2024, 14:09
Official
Hey Dennis G,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.