NOT HAPPY

VERY UPSET MONDAY I WOKE UP AND MY WIFI WAS OFF ONLY TO CALL AND FIND OUT MY DEBIT DATE AS BEEN CHANGED DUE TO A SYSTEM ERROR. VERY UPSET I ADVISED THE AGENT TO AMEND THE DATE BACK TO THE DATE IT HAS ALWAYS HAS BEEN. ASKING WHAT HAPPENS NOW CAUSE THE AMOUNT IS NOT CORRECT AND WAS TOLD THEY CANNOT AMEND IT AS THE AMOUNT OWING HAS TO FIRST BE PPAD. AND SHOULD NORT WORRY. MAD AS HELL, I ASKED WHO AUTHORSIED THAT THE DATE SHOULD BE CHAGED?.. THE AGENT APOLOGIZED ADVSING IT COULD HAVE BEEN A SYSTEM ERROR. GUARANTEED THAT THE DEBIT WILL GO OFF ON THE CORRECT DATE. MONDAY I RECEIEVED A SMS STATING A DEBIT ORDER WILL GO. CALLED AGAIN AND WAS ADVISE WITH A APOLOGY THAT THE PAYMENT DATE AS PER THE SYSTEM IS AS I REQUESTED AND SHOULD IGNORE THE SMS. RECIEVED ANOTHER SMS THAT THE PAYMENT FAILED, CALLED IN AGAIN FRUSTARTED SAME STORY, SAME RESULT. CHECKED MY BANK ACCOUNT TO SEE IF THE PAYMENT WENT OFF NOTHING TRIED MAKING THE PAYMENT WAS TOLD I CANNOT AND SHOULD CALL IN. CALLED IN AGAIN ONLY TO BE TOLD THE BILLING DEPARTMENT IS CLOSED, WHEN I ASKED WHAT HAPPENS NOW MY ACCOUNT AS THEY AMOUNT BROUGHT FORWARD IS NOT CORRECT. THE AGNET REPLY'S I DO NOT KNOW. CALLED IN AGAIN ASKING WHY THE PAYMENT IS SAYING FAILED WHEN FUNDS ARE AVAILABLE WAS TOLD THE DATE SHOW'S THE FIRST AND FAILED PAYMENT ON THE SYSTEM. THE AGAENT THEN ADVISE SHE CANNOT DO MUCH AS BILLING NEEDS TO GET INVOLVE. SO ****ED OF AT THE HOW THIS MATTER HAS BEEN DEALT I WILL. READING MY NOTIFCATION IT STILL SHOW FAILED PAYMENT AFTER I CONFIRMED WITH RAIN THE ACCOUNT NUMBER, HOW THE HELLL IS THE PAYMENT STILL FAILING??????????? MAD AS HELL CLOSING MY ACCOUNT AND MOVING TO ANOTHER SERVICE