NOT HAPPY!

Signed up for their WiFi 101 thing on the 5th and was told I qualify for priority delivery for the same day which never happened! It’s now the 9th and all customer care agents I speak to have no way of assisting as they can not see if it’s priority delivery or not all they have been saying is that my router is out for delivery! The frustration as management also can not give customers 5 minutes of their time to hear what the issue is! I have not even received the service they offer and I’m already frustrated with them, what more going forward?? I work from home and I’ve had to buy data each day yet I have a router I’ve paid for already!