GB
George B

1 reviews | Active since Mar 2012

30 Dec 2024, 18:52

not getting what i am paying for

I am not getting what i am paying rain for against my gut feelings i wanted to leave rain but stayed i am getting the same *********** service from rain i should be getting 100mbps but only get 5mbps

0
Replies (6)
Rain
Rain's reply30 Dec 2024, 19:16
Official
Hey George,

Thank you for taking our call, please check your private messages as we have sent you a message.

Regards,
rain.
GB
George B's update30 Dec 2024, 19:36
Reviewer Update
It is getting worse it is now 400kbps
Rain
Rain's reply30 Dec 2024, 19:54
Official
Hey George,

We are looking into the issue and will provide you with feedback as soon as possible.

Regards,
rain.
GB
George B's update01 Jan 2025, 15:13
Reviewer Update
my internet speed is till low no contact from you guys for 2 days please help you already deducted my installment nut i am not getting the service i pay for
GB
George B's update02 Jan 2025, 12:03
Reviewer Update
this is a lie its only words you are writing down this is **** customer service i have heard the same story now for past 4 days nothing has changed Rain you are giving a bad service
GB
George B's update03 Jan 2025, 09:51
Reviewer Update
this problem has still not been fixed this service is poor