PB
Patrick B
1 reviews | Active since Apr 2025
26 Apr 2025, 16:23
Not coming with a conclusion to resolve speed issues
Att Lacon. Im still waiting for you to call me back????????
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
26 Apr 2025, 18:08Hey Patrick B,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply26 Apr 2025, 18:08
Official
Hey Patrick B,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's replyOfficial
26 Apr 2025, 18:09Hey Patrick B,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply26 Apr 2025, 18:09
Official
Hey Patrick B,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's replyOfficial
26 Apr 2025, 18:09Hey Patrick B,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply26 Apr 2025, 18:09
Official
Hey Patrick B,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
PB
Patrick B's updateReviewer Update
27 Apr 2025, 12:17Hi Lacon/Gershwin
Could you guys please urgently get back to me. My internet is down again. Im really starting to give up. I sent 2x emails with all photos and still no response. You guys are really gonna have to up your game!!!!!
Could you guys please urgently get back to me. My internet is down again. Im really starting to give up. I sent 2x emails with all photos and still no response. You guys are really gonna have to up your game!!!!!
PB
Patrick B's update27 Apr 2025, 12:17
Reviewer Update
Hi Lacon/Gershwin
Could you guys please urgently get back to me. My internet is down again. Im really starting to give up. I sent 2x emails with all photos and still no response. You guys are really gonna have to up your game!!!!!
Could you guys please urgently get back to me. My internet is down again. Im really starting to give up. I sent 2x emails with all photos and still no response. You guys are really gonna have to up your game!!!!!
PB
Patrick B's updateReviewer Update
28 Apr 2025, 15:35I havent had any internet sìnce friday and still no internet. At night between 23:00 and 06:00 then the speed is normal again. But during the day its 0 to 3mb/s and thats not what im paying for. Will i be refunded on dayswithout internet. Also ive upgraded on 25/04/25 to the 60 mb/s package, but it still hasnt been activated 3 days already. So whos gonna refund me on that,since i paid pro rata? You are really seriously going to have to do something about your service delivery otherwise you wont have any clients left. Phone me urgently because im really fed up with rain!!!!!!!!!!!
PB
Patrick B's update28 Apr 2025, 15:35
Reviewer Update
I havent had any internet sìnce friday and still no internet. At night between 23:00 and 06:00 then the speed is normal again. But during the day its 0 to 3mb/s and thats not what im paying for. Will i be refunded on dayswithout internet. Also ive upgraded on 25/04/25 to the 60 mb/s package, but it still hasnt been activated 3 days already. So whos gonna refund me on that,since i paid pro rata? You are really seriously going to have to do something about your service delivery otherwise you wont have any clients left. Phone me urgently because im really fed up with rain!!!!!!!!!!!