MP
Marthinus P
1 reviews | Active since Jul 2020
11 Aug 2020, 07:20
Not as Advertised.
I have previously given Rain a 5 star rating for their service in dealing with an issue, and that still stands, However, when it comes to the product Rain provides, I am not so happy. My issue is that the WIFI reception is very unstable, It varies tremendously and does not give a stable connection. Unfortunately over the past weekend we could not even watch Showmax for most of the time as the Internet speed averaged around 5 mbs, which is far from the high speeds they advertise. Allthough we are in a 5g araea, we had very little 5g reception this weekend. To make a long story short.....Rain does not provide the high Internet speeds they advertise.
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Replies (1)Rain's replyOfficial
11 Aug 2020, 08:31Hi Marthinus
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply11 Aug 2020, 08:31
Official
Hi Marthinus
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
