1 reviews | Active since Dec 2021
NOT ABIDING BY THE 30 DAY CONTRACTS
This is very POOR- I spesifically asked for a 30 day sim card for I have moved into a new house and the new STATIC HOUSE wifi line with another company was already ordered but not installed yet-I communicated this fact about 4 times while signing up telephonically with RAIN, THAT I WILL NEED ONLY DATA FOR A MONTH, HENCE PAYING THE CASH AMOUNT IMMEDIATELY. THE SALES PERSON AGREED ON THESE FACTS, AND CONFIRM THAT IT WAS ONLY A 30 DAY CONTRACT FROM THE START. I paid the amount in cash on 5 Sept 2021. I didnt use the sim card of RAIN for OCT, NOV and DEC of 2021 but was monthly billed. today again another R479 was deducted from my bank account--when i phoned and queried this, they have a very long story about me canceling the service and they charge for an active card (not data used). Why don't you go and listen how your sales person MIS REPRESENT YOUR CONTRACT STATING THAT I AM ALLOWED TO USE ONLY ONE MONTH but in affect you don't have a month to month service as advertised, Why tell us that you record the "verbal contract" when you can't go back and check the facts--I LOST 3 MONTHS OF DEBIT ORDERS without any service I WANT TO WARN OTHER USERS NOT TO GET INVOLVED WITH RAIN.
no one at RAIN attempt to handle the issue--they just ask if its been sorted--POOR POOR POOR, you didnt complaint when you took 3 months debit order without the service been rendered. NO ONE CAN PROOF ME WRONG TILL NOW--TYPICALLY
no one at RAIN attempt to handle the issue--they just ask if its been sorted--POOR POOR POOR, you didnt complaint when you took 3 months debit order without the service been rendered. NO ONE CAN PROOF ME WRONG TILL NOW--TYPICALLY