TN
Thandile N
1 reviews | Active since Oct 2023
27 Oct 2023, 10:59
Not a happy customer.
I made a payment on the 14/10/2023, started contacting rain on the support line on the 23/10/2023 so that I can be able to change the payment date, only to be sent a payment reminder on the 25/10/23 and no one has contacted me even though I have been trying to get hold of them.
Got home and the service has been suspended, was it not suppose to last a month like they state.
When I check online on the account, it shows that the next payment date is 01/11/2023.
Utterly disappointed.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
27 Oct 2023, 11:25Hi Thandile Nqayi
Thank you for bringing this to our attention. We're going to get on this ASAP. Thanks, rain.
Thank you for bringing this to our attention. We're going to get on this ASAP. Thanks, rain.
Rain's reply27 Oct 2023, 11:25
Official
Hi Thandile Nqayi
Thank you for bringing this to our attention. We're going to get on this ASAP. Thanks, rain.
Thank you for bringing this to our attention. We're going to get on this ASAP. Thanks, rain.
