LK
Lesego K

1 reviews | Active since Mar 2009

08 Feb 2021, 08:41

Nonsense Service, failing to activate sim card for 7 days.

This is nonsense service by rain since last week Monday my 5G sim card still not activated and nothing is moving. I paid this people upfront now. How do you fail to activate the sim card for 7 days.

0
Replies (2)
Rain
Rain's reply08 Feb 2021, 09:44
Official
Good morning Lesego

I trust you are well

I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa

LK
Lesego K's update09 Feb 2021, 10:56
Reviewer Update
Hi Mosa

Why would you respond and lie that your agents will contact me, anyway I did not expect anything better from Rain. Your customer service is so poor and disappointing.