TG
Thando G

1 reviews | Active since Jan 2020

01 May 2021, 21:55

Nonsense service

This is absurd !

The amount you bill per month is never constant but is constantly changing. I’m meant to be charged R250 cause I opted not to take the additional gig limit cause I don’t need it. Next thing I’m being charged for that gig.

The past few months you have been charging me amounts of R250-269 but never R300 , yet this time you decided to do that. Appalling if you ask me.

More to that, I paid but my sim isn’t active.

0
Replies (1)
Rain
Rain's reply02 May 2021, 07:27
Official
Good morning, Thando.

Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.

I have escalated your ticket to the billing team for further assistance.

Thank you 

Kind Regards 
rain