TG
Thando G
1 reviews | Active since Jan 2020
01 May 2021, 21:55
Nonsense service
This is absurd !
The amount you bill per month is never constant but is constantly changing. I’m meant to be charged R250 cause I opted not to take the additional gig limit cause I don’t need it. Next thing I’m being charged for that gig.
The past few months you have been charging me amounts of R250-269 but never R300 , yet this time you decided to do that. Appalling if you ask me.
More to that, I paid but my sim isn’t active.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
02 May 2021, 07:27Good morning, Thando.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Rain's reply02 May 2021, 07:27
Official
Good morning, Thando.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
