DC
Dan C

1 reviews | Active since Dec 2016

26 Mar 2022, 11:23

nonsense service

Good day

kindly assist with below compliant

i need a senior to contact me to resolve my matter today .

ive been having network issues from wednesday . i spoke to more than 6 consultant and they been promising me to send a tech on site to resolve my issue .

ive been waiting for the tech from thursday .

please assign a tech urgently

i'm not happy with service im getting

*** *** *** address 90 summergreens drive summergreens Milnerton Cape town

0
Replies (3)
DC
Dan C's update26 Mar 2022, 13:24
Reviewer Update
Hi

Thank you for responding but how long should i wait ?

one of the supervisor promised to call me i'm still waiting even now .

This matter is long overdue ,its more than 72 hours .

Urgently assign a tech i'm not interested in your internal issues i pay for the services .


DC
Dan C's update26 Mar 2022, 13:27
Reviewer Update
Please give your call centre staff sufficient training to deal with such matters , now i'm setting with two tickets or refence .
ive been having one issue not two different issues .

***4
***4

The support team is not helping the only thing they telling me is to reset or move around the house for signal. What is that ?

please attend this matter urgently .
DC
Dan C's update26 Mar 2022, 13:29
Reviewer Update
i dealt with Else Dennis now she not coming back to me she just vanished.
Also Lerato