AM
Amanda M

1 reviews | Active since Nov 2016

10 Apr 2024, 14:11

Nonsense

If you want to know about one company that things it can eat of people it's raining you even sending email about price increase I have said multiple time close your services on my account multiple times you charging me for services not being used a device store in the closet so now rain is a contract I do not want to keep escalating this I need a response from someone superior not the agents you keep sending to talk to me I want this resolved

0
Replies (7)
Rain
Rain's reply10 Apr 2024, 14:17
Official
Hi Amanda Mavundla,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
AM
Amanda M's update10 Apr 2024, 14:42
Reviewer Update
They was no reference given to me
AM
Amanda M's update10 Apr 2024, 15:11
Reviewer Update
What, which months are you referring to exactly when you say 6 months show me the internet usage in those months then also close your stupid account and stop doing recurring as I am not using tbe stupid service or device right now you still charging me for what
AM
Amanda M's update10 Apr 2024, 19:27
Reviewer Update
Will you answer me
AM
Amanda M's update11 Apr 2024, 10:25
Reviewer Update
You are joking right each time when I did not pay rain you would switch off my services your previous agent said the WiFi must be unplugged and not in use now you telling me bull**** of charging me even for months not used you better escalate this or I will do my own escalation
AM
Amanda M's update11 Apr 2024, 10:26
Reviewer Update
Now I am putting a final request you will close down your stupid subscription will only pay for the 5 months we are aware off and not a single cent for any charges you place after that
AM
Amanda M's update11 Apr 2024, 14:16
Reviewer Update
I need a call from you now