Nonsense

I understand your concern, Cece. Subscription payments are typically processed as scheduled, regardless of usage, because they cover access to the service for the billing period. However, since you've been experiencing issues with your connection and have requested a cancellation, it's important to resolve this promptly

Subscription se voet, I am simply not going to pay for services I am not using or haven't use,I have made numerous efforts to get this issue resolved However I keep getting dissatisfied and disappointed. I request cancelation and you've failed to make arrangements to come and collect your device ,and I haven't received my refund,router not working for over 7weeks .I want my money tog