Hellopeter
Share Your Experience
T
Thokozane

1 reviews | Active since Jan 2023

14 Apr 2024, 14:10

Nonexistent internet

The dimwits responsible for rain's customer care need a serious kick in the ass. Do what we pay you for, assholes and fix your **** network

0
Replies (6)
T
Thokozane's update14 Apr 2024, 14:11
Reviewer Update
Weeks of logging tickets and nothing has been done to fix anything. I so wish you had an office nearby... Then you really would do your ****ing jobs
Rain
Rain's reply14 Apr 2024, 14:18
Official
Hi Thokozane, 

We are always looking to improve your experience.
 
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
 
Regards,
rain.

Best regards,

T
Thokozane's update14 Apr 2024, 14:29
Reviewer Update
Which part of 'weeks logging tickets and nothing done' do you not understand? Just fix the damn internet please. You guys deserve no respect because you treat your clients like they do not matter so **** that. I'm tired of this ****
Rain
Rain's reply14 Apr 2024, 16:08
Official
Hi Thokozane, 

We are not getting any audio feedback on the call, please kindly provide us with an alternative number we can reach you on so we may assist further.

Regards,
rain. 

Best regards,

T
Thokozane's update14 Apr 2024, 16:35
Reviewer Update
***
Rain
Rain's reply14 Apr 2024, 17:24
Official
Hi 

Thank you for taking our call, we have refreshed your connection, please restart your router and test speeds. We have escalated the matter to our advanced department and one of our agents will be in touch to assist further with login you onto your interface.

Regards,
rain. 

Best regards,