AP
Andrew P
1 reviews | Active since Mar 2022
30 Mar 2022, 10:24
Non-existent support
Signed up for off-peak unlimited package which “had coverage” at the address of intended use. There was no signal when tested at given address so I asked for a refund well within the 7 day period. I contacted customer service for a refund but they did not reply. I attempted to contact them a further six times and got a “we’ve received your request” but never a reply.
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Rain's replyOfficial
30 Mar 2022, 10:57Hi Andrew
just a quick update, sim is cancelled and refund processed, please note due to the bank's processes refund will reflect in the next 10 days.
should you require further assistance please do not hesitate to reach out to me.
just a quick update, sim is cancelled and refund processed, please note due to the bank's processes refund will reflect in the next 10 days.
should you require further assistance please do not hesitate to reach out to me.
Rain's reply30 Mar 2022, 10:57
Official
Hi Andrew
just a quick update, sim is cancelled and refund processed, please note due to the bank's processes refund will reflect in the next 10 days.
should you require further assistance please do not hesitate to reach out to me.
just a quick update, sim is cancelled and refund processed, please note due to the bank's processes refund will reflect in the next 10 days.
should you require further assistance please do not hesitate to reach out to me.