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Chantal Chantal.much

1 reviews | Active since Nov 2023

17 May 2025, 11:10

Non Existent customer service

On the 8th May I posted a bad review about my router that gave error since the 28th April 2025, and as I asked on the review will they take another 10 days to solve my problem ..so it happened. They send the replacement router but still not working and even if you phone they just tell you its not our department we will escelate. This is the WORST service provider ever!!!!!!!!!!!!!!

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Replies (2)
Rain
Rain's reply17 May 2025, 11:14
Official
Hi Chantal,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
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Chantal Chantal.much's update17 May 2025, 11:15
Reviewer Update
ITS NOT AS GOOD AS EXPECTED???? IT DOESNT EVEN EXIST!!!!!!!!!!!!