rB
romeo B
1 reviews | Active since May 2015
31 Jul 2020, 15:31
Non existent customer service
The worst customer service ever no call center agents I requested cancelation of my service mid July I can't cancel online or remove my credit card details i have received references and two duplicate request to supply more information but no confirmation of cancelation this is frustrating to say the least poor poor service
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
31 Jul 2020, 15:54Hi Romeo
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply31 Jul 2020, 15:54
Official
Hi Romeo
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
rB
romeo B's updateReviewer Update
01 Aug 2020, 12:25Still waiting to be contacted the service has not been switched of and my account has been debited with r699. 00 you are totally incapable of delivering on your promised and have no concept of customer service.
rB
romeo B's update01 Aug 2020, 12:25
Reviewer Update
Still waiting to be contacted the service has not been switched of and my account has been debited with r699. 00 you are totally incapable of delivering on your promised and have no concept of customer service.