SS
Sera S
1 reviews | Active since Sept 2016
24 Mar 2021, 08:15
Non existent connection
Imagine having to data but one is paying a monthly fee for wifi ?? Weekends are the worst, its just non existent. this is frustrating.
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Replies (2)
Rain's replyOfficial
24 Mar 2021, 08:50Good morning, Serame
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you
Stay safe.
Regards Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you
Stay safe.
Regards Mosa
Rain's reply24 Mar 2021, 08:50
Official
Good morning, Serame
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you
Stay safe.
Regards Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you
Stay safe.
Regards Mosa
SS
Sera S's updateReviewer Update
24 Mar 2021, 10:22Thank you for the prompt response. I was not aware that your site allowed for customer queries, i struggled but i think its worth exploring making it a bit user friendly. I have logged my query and will wait for someone to be in contact.
SS
Sera S's update24 Mar 2021, 10:22
Reviewer Update
Thank you for the prompt response. I was not aware that your site allowed for customer queries, i struggled but i think its worth exploring making it a bit user friendly. I have logged my query and will wait for someone to be in contact.