LN
Loyiso N
1 reviews | Active since Jul 2020
09 Jul 2020, 20:17
Non-existant Customer Service
Received replacement sim on 29 June 2020. The sim merely states emergency only meaning that it has not been activated. I have logged numerous enquiries to support without any assistance. I need my sim to be activated so that I can enjoy using the internet again. The sim was Ricad by REMA by it has not been activated as I did not receive the sms/email stating that it has been activated. Please may i get some assistance urgently!!!
The only thing rain seem to get right its the debit date.
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Replies (1)
Rain's replyOfficial
10 Jul 2020, 07:56Hi Loyiso
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply10 Jul 2020, 07:56
Official
Hi Loyiso
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline