CS
Cindy S

1 reviews | Active since May 2019

30 Jan 2025, 16:27

No way to get hold of Rain = paying for a service they are not providing

There is no physical call centre to explain my problem. My account says I have 2 gigs available. However they are sending me notifications that I have 0 gigs. On the 20th of each month, it is suppose to reset to 2 gigs . I have been without mobile services. The numbers they have on there site belongs to some financial service and the other is invalid.

0
Replies (2)
Rain
Rain's reply30 Jan 2025, 17:08
Official
Hi Cindy S,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your data query and will be in touch with you to assist further.

Thank you.
rain.
Rain
Rain's reply30 Jan 2025, 17:09
Official
Hi Cindy S,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your data query and will be in touch with you to assist further.

Thank you.
rain.