No Vaseline

Unfortunately this platform doesn't allow me to rate in negative stars. After cutting my service twice in 2 months due to internal billing issues (they just stopped debiting my account), I have not had service since Thursday. When I called in, I was told that it was a tower that was down, that the technician went out to repair it, but the power was out (loadshedding) so he left, doesn't work on weekends, so I can expect it to be resolved in 72 working hours. This is the second time in 2 weeks that they have had this issue. No feedback, no apology, we just need to accept it. This, after trying to get through to their customer service department 4 times yesterday with no luck (they just drop the calls once answered), and logging a ticket online. Honestly can't believe these people are still in business.