AF
Annalize F
1 reviews | Active since Jul 2020
10 Jul 2020, 12:45
No validating of address assistance
Ive been trying to rica my sim for almost 3 days. Everything is done except for the validating of address its stuck there and just keeps on "checking" ive been trying to get in contact with rain via emails facebook instagram support on the website lodged i dont know how many tickets and yet no one is even trying to help sort this out. Ive left my precious internet provider to go over to rain and even from the atrat of the start ive been having issues. Ive paid my money for the month but do not have any internet.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
10 Jul 2020, 13:16Hi Annalize
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply10 Jul 2020, 13:16
Official
Hi Annalize
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
AF
Annalize F's updateReviewer Update
10 Jul 2020, 13:18Thank you very much i hope it will be very soon like i said ive been waiting 3 days. I am really in need of my internet.
AF
Annalize F's update10 Jul 2020, 13:18
Reviewer Update
Thank you very much i hope it will be very soon like i said ive been waiting 3 days. I am really in need of my internet.
AF
Annalize F's updateReviewer Update
10 Jul 2020, 16:33Thank you very much. Tess Crouch got hold of me and resolced the problem very fast and profesional. If i ever get caught up on any problems again i wish i can have her to help sort it out. She is an awesome asset to Rain and she needs to be noticed for that. Please send my regards and thanks to her.
AF
Annalize F's update10 Jul 2020, 16:33
Reviewer Update
Thank you very much. Tess Crouch got hold of me and resolced the problem very fast and profesional. If i ever get caught up on any problems again i wish i can have her to help sort it out. She is an awesome asset to Rain and she needs to be noticed for that. Please send my regards and thanks to her.