MM
Mbekezeli M
1 reviews | Active since Mar 2020
20 Oct 2023, 15:47
No technical assistance
Yoh guys I'm suffering the worst negligence from the rain technical team. The 5g sim in my area does not register on my tower, it's been a month and a half and the technical team has never called. They have no number so you can't even tell if your query is being reviewed
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
20 Oct 2023, 15:56Hi Mbekezeli Mabhena
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply20 Oct 2023, 15:56
Official
Hi Mbekezeli Mabhena
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
MM
Mbekezeli M's updateReviewer Update
23 Oct 2023, 10:19I would like to thank rain for the much improved service I have received, support above and beyond the call. This is the quality of service expected from a brand this big. Issue almost resolved, will update
MM
Mbekezeli M's update23 Oct 2023, 10:19
Reviewer Update
I would like to thank rain for the much improved service I have received, support above and beyond the call. This is the quality of service expected from a brand this big. Issue almost resolved, will update