JC
Jonathan C
1 reviews | Active since Sept 2020
04 Sept 2020, 10:15
No Supprt
I have been trying to get support for a few days now, due to there being no connection in a area they clearly show on the coverage map as covered.
You cannot contact someone from their website. The support website does not work. The Phone number on their website just gives a recording that they don't take calls anymore. Emailing *** just gets an automated response that they don't use this email anymore please use the support portal, which doesn't work.
How are you supposed to get support if every avenue they provide does not work.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
07 Sept 2020, 09:32Hi Jonathan C
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply07 Sept 2020, 09:32
Official
Hi Jonathan C
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
