LG
Libre G
1 reviews | Active since Feb 2019
23 Jul 2020, 16:34
No support whatsoever - waiting weeks for a reply
I want to cancel my account, but can't get hold of you. I emailed, used your support ticketing system, NOTHING!!! Can someone please get back to me, I do not want to continue with your services any longer, but there IS NO POSSIBLE WAY CANCEL MY ACCOUNT WITH YOU! I am in my first 30 days of using your network, but had a horrible experience with this service and the connection.
My ticket numbers: *** & ***
I want to give you back your rooter before 31 July and be sure of it that I never pay you anything again!
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
23 Jul 2020, 16:59Hi Libre
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply23 Jul 2020, 16:59
Official
Hi Libre
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
LG
Libre G's updateReviewer Update
29 Jul 2020, 13:21You have come back to me with an email and cancelled my internet but now I am struggling to get hold of you or get an answer back to pick up you rooter and to get a refund as it was within the 30day period. I rep**** multiple times on the email that you sent me, but David Tsoke doesn't seem to have the need to get back to me.
Just as I think there is light at the end of the tunnel, you prove me wrong
Just as I think there is light at the end of the tunnel, you prove me wrong
LG
Libre G's update29 Jul 2020, 13:21
Reviewer Update
You have come back to me with an email and cancelled my internet but now I am struggling to get hold of you or get an answer back to pick up you rooter and to get a refund as it was within the 30day period. I rep**** multiple times on the email that you sent me, but David Tsoke doesn't seem to have the need to get back to me.
Just as I think there is light at the end of the tunnel, you prove me wrong
Just as I think there is light at the end of the tunnel, you prove me wrong
LG
Libre G's updateReviewer Update
04 Aug 2020, 10:57Please collect your router from me as I sent multiple support tickets, Facebook messages and emails before.
LG
Libre G's update04 Aug 2020, 10:57
Reviewer Update
Please collect your router from me as I sent multiple support tickets, Facebook messages and emails before.