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mark M
1 reviews | Active since Jul 2012
20 Aug 2020, 10:55
No support what so ever
Zero customer service! No response to emails, no support. They do not have a contact number so cannot call them. Would not recommend to anyone. Would cancel but do not have any other options. Shockingly bad!!!
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
21 Aug 2020, 12:34Hi Mark
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply21 Aug 2020, 12:34
Official
Hi Mark
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
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mark M's updateReviewer Update
25 Aug 2020, 11:00Still waiting for someone to contact me. How can you run a company in such a shoddy manner? Is there anyone at this awful company willing to help? Surely someone in management is monitoring this forum?
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mark M's update25 Aug 2020, 11:00
Reviewer Update
Still waiting for someone to contact me. How can you run a company in such a shoddy manner? Is there anyone at this awful company willing to help? Surely someone in management is monitoring this forum?