PZ
Pamella Z

1 reviews | Active since Sept 2019

25 Nov 2022, 15:38

No support to communicate just pure6**** pilling the bill every month

Disgusted is an understatement,,,, this company is literally a **** I've been trying to get ahold of them to close my simcard since march after they didn't update my partial payment again on May i told them to terminate my service and july up until this day since March they haven't terminated my simcard they're literally adding the bill itsnow R1600 from R700 i no longer have their card nor connection from them since then but they're still rediculously charging me for WHAT!!!!!!!!!!!!! we don't even have support livechat to contact rain the only channel that gelps us communicate with this company is through hellopeter disgusting i do not even have such an amount to payoff this bill the only amount i may pay is theR700 im aware ofthe additional bill pilled by force i will not be paying because I've been saying close my FREAKEN ACCOUNT FOR THE LONGEST.!!!!!!!!!!!!!

0
Replies (3)
Rain
Rain's reply25 Nov 2022, 15:51
Official
Hi Pamella.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.
PZ
Pamella Z's update25 Nov 2022, 16:19
Reviewer Update
I've been knowing that i owe R700 sum change this whole R1600 im seeing on my side is definitely not meant to be there because i asked looong back for the simcard service termination and i didn't get any update eould appreciate if that R1600 be removed so i know that its cancelled for sure and correct amount be placed also i need a confirmation sms to my 078 number that my service gas been terminated I'm tired of this ongoing pilling of this bill.
Rain
Rain's reply25 Nov 2022, 16:41
Official
Please sign in your rain profile and you will be able to see that the sim card is canceled and the amount has changed