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Sharon M
1 reviews | Active since Jun 2016
09 Feb 2024, 06:47
No support available
I cannot log a support ticket on the app, they have not closed the ticket I logged over a month ago. My Huawei router has no internet, 5G button switches between black, red and amber.... and I guess I have to report it on Hello Peter for assistance
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
09 Feb 2024, 07:33 Hi Sharon Mtimkulu .
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply09 Feb 2024, 07:33
Official
Hi Sharon Mtimkulu .
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
SM
Sharon M's updateReviewer Update
09 Feb 2024, 09:44Hi I have restarted as instructed. The light is amber and the connection is to the 4G...
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Sharon M's update09 Feb 2024, 09:44
Reviewer Update
Hi I have restarted as instructed. The light is amber and the connection is to the 4G...
SM
Sharon M's updateReviewer Update
09 Feb 2024, 11:00Hi you an proceed to call I'm available
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Sharon M's update09 Feb 2024, 11:00
Reviewer Update
Hi you an proceed to call I'm available
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Sharon M's updateReviewer Update
09 Feb 2024, 13:30Hi the router has been on since we spoke, 5g is now green but it doesn't pick up on any of my devices
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Sharon M's update09 Feb 2024, 13:30
Reviewer Update
Hi the router has been on since we spoke, 5g is now green but it doesn't pick up on any of my devices