RJ
Ria J

1 reviews | Active since Oct 2020

13 Oct 2024, 21:22

No such thing as subscription free!!!

They claim to be subscription free, but trying to get them to cancel and collect their router is frustrating and annoying. Their so called customer service doesn't answer calls, they don't call back even when you leave details!!! Been trying to get them to collect their router so they can leave me alone and have had ZERO luck!!!

0
Replies (2)
Rain
Rain's reply13 Oct 2024, 21:41
Official
Hi Ria J,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your cancellation query and will be in touch to assist you further.

Thank you.
rain.
RJ
Ria J's update06 Nov 2024, 14:59
Reviewer Update
#***9

And yet your company is STILL trying to deduct money from my account.