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Adriaan N
1 reviews | Active since Feb 2017
19 Aug 2020, 10:59
No Streaming on Rain ISP
I tested the unlimited 4G 24/7 from Rain Internet Service Provider for 1 month. Signal is perfect, speed is constant at 10mbps, BUT... You cannot stream 2 YouTube videos at 360p at the same time. You cannot stream 1 YouTube video over 480p. All the while the speed remains stable at 10mbps. There is no call centre or email support! I used to get much better streaming quality with 8mbps fibre, moving back right now!
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Replies (2)
Rain's replyOfficial
19 Aug 2020, 11:01Hi Adriaan N
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply19 Aug 2020, 11:01
Official
Hi Adriaan N
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
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Adriaan N's updateReviewer Update
19 Aug 2020, 11:04Hi Yeoline,
Thanks for your swift response,
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Thanks for your swift response,
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AN
Adriaan N's update19 Aug 2020, 11:04
Reviewer Update
Hi Yeoline,
Thanks for your swift response,
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Thanks for your swift response,
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