No star

I cancelled service with Rain in December, but they still deducted money from my card in February. I called them with my own resources several and the customer service always say we will escalate the matter to biling. It's the 9th no one has hotten back to me.

If they deduct money from my card 2 months after cancellation then it means someone is not doing their job, negligence or they are *****ing from customers. I am a very disgruntled customer and would never refer anyone.

And you cannot speak to tge Billing department as they do not have direct numbers so everything is communicated to them by customer service.

Maybe this will het their attentio