JK
Jameel K

1 reviews | Active since Feb 2012

01 Sept 2024, 14:27

No Sims after 10 months, called, sent support messages, have references, nothing....

It's been 10 months, asking for my 2 sim cards, sent messages and called call centre, have references, they promise to send it but don't, useless service.

They contacted me 7 times in 1 night when my family is looking to sign up yesterday, yest after sales service is horrible, I'm with rain for over 4 years and being treated like ****.

0
Replies (1)
Rain
Rain's reply01 Sept 2024, 14:38
Official
Hi Jameel,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.