TM
Thembi M
1 reviews | Active since Jan 2016
24 Feb 2021, 10:36
No sim car received
I ordered a sim swap over a month ago I haven't received the sim card. I sent an email and they close my ticket with no solution. I have paid for the current month but have no access to the services
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Replies (2)
Rain's replyOfficial
24 Feb 2021, 11:38Good day, Thembi.
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that I can get someone to assist you asap.
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that I can get someone to assist you asap.
Stay safe.
Regards
Mosa
Rain's reply24 Feb 2021, 11:38
Official
Good day, Thembi.
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that I can get someone to assist you asap.
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that I can get someone to assist you asap.
Stay safe.
Regards
Mosa
TM
Thembi M's updateReviewer Update
24 Feb 2021, 11:53As mentioned on my complaint a ticked was opened and closed with no update( *** | Web-Orders : ***) ... I would like for this matter to be resolved and a full refund be issued for the month of February
TM
Thembi M's update24 Feb 2021, 11:53
Reviewer Update
As mentioned on my complaint a ticked was opened and closed with no update( *** | Web-Orders : ***) ... I would like for this matter to be resolved and a full refund be issued for the month of February