No Signal

Item: Rain
Rating: 1

Please cancel my contract. I took out one about 2 weeks ago. It's been working for a couple of days and shows no connection. I had this a previous time and thought let me try Rain again. Rather just cancel. I am working from home and cannot rely on something that's not working

Helpful (0)

Replies (4)

Rain's replyOfficial

11 Mar 2024, 14:53

Hi Carike W,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply11 Mar 2024, 14:53

Official

Hi Carike W,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

's updateReviewer Update

11 Mar 2024, 17:39

The service is not active at all, it shows disconnected now for a couple of days already
You can phone me on *** during week days

's update11 Mar 2024, 17:39

Reviewer Update

The service is not active at all, it shows disconnected now for a couple of days already
You can phone me on *** during week days

's updateReviewer Update

12 Mar 2024, 10:30

Thanks, in the meantime, please mark it as cancelled as I do not wish for any further debits to go off

's update12 Mar 2024, 10:30

Reviewer Update

Thanks, in the meantime, please mark it as cancelled as I do not wish for any further debits to go off

's updateReviewer Update

18 Mar 2024, 13:23

I wish to thank you very much for your help, I have received a new router and the signal was immediately restored. Rain has followed up numerous times to hear whether all is in order. Thanking you

's update18 Mar 2024, 13:23

Reviewer Update

I wish to thank you very much for your help, I have received a new router and the signal was immediately restored. Rain has followed up numerous times to hear whether all is in order. Thanking you