AJ
Angela J
1 reviews | Active since Feb 2023
04 Jun 2025, 13:30
No signal
I have been with Rain 5g for a number of years and the signal has been getting worse to the point where it feels like I am back in the eighties using dial up Internet. Ironically I cannot find where to cancel my subscription. My Rain gives me no.option to cancel and I.need.to do this urgently as going to a café to work because the signal is so bad is no longer an option. They are really a waste of money
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
04 Jun 2025, 15:31Hi Angela J,
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply04 Jun 2025, 15:31
Official
Hi Angela J,
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
AJ
Angela J's updateReviewer Update
01 Jul 2025, 14:28With regard to the above, I have just been debited for July and as it stands above, you cancelled my subscription
AJ
Angela J's update01 Jul 2025, 14:28
Reviewer Update
With regard to the above, I have just been debited for July and as it stands above, you cancelled my subscription
AJ
Angela J's updateReviewer Update
02 Jul 2025, 17:58I would really appreciate a reply as I was billed for July despite the cancelation as noted by Rain above
AJ
Angela J's update02 Jul 2025, 17:58
Reviewer Update
I would really appreciate a reply as I was billed for July despite the cancelation as noted by Rain above
AJ
Angela J's updateReviewer Update
15 Jul 2025, 08:55I do not fully understand this, are you saying that the deduction made at the end of June was for the month of June.
AJ
Angela J's update15 Jul 2025, 08:55
Reviewer Update
I do not fully understand this, are you saying that the deduction made at the end of June was for the month of June.