ZG
Zac G
1 reviews | Active since Jun 2015
07 Jun 2025, 16:57
No sign of RAIN.
Overview
+1 Rain's internet plans are paid monthly in advance. They use a "monthly" billing model, with the subscription fee deducted from your bank account each month. This means you pay for the entire month's service upfront, allowing you to use the service during that billing cycle. I ASKED RAIN TO TERMINATE MY CONTRACT AND THEY DID AT THE END OF MAY BUT STILL TOOK OFF R550 ON 1 JUNE WITH NO INTERNET PROVIDED.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
07 Jun 2025, 17:06Hi Zac,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your cancellation query, and we'll assist shortly.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your cancellation query, and we'll assist shortly.
Regards,
rain.
Rain's reply07 Jun 2025, 17:06
Official
Hi Zac,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your cancellation query, and we'll assist shortly.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your cancellation query, and we'll assist shortly.
Regards,
rain.
ZG
Zac G's updateReviewer Update
09 Jun 2025, 13:41Don't believe it was postpaid. I NEVER in all the years of being with RAIN have gotten WIFI without paying for it first.
ZG
Zac G's update09 Jun 2025, 13:41
Reviewer Update
Don't believe it was postpaid. I NEVER in all the years of being with RAIN have gotten WIFI without paying for it first.